Returns & Exchanges
At Simply Safe Car Seats, we want you to be completely satisfied with your purchase. If your order isn't the perfect fit for your lifestyle, we offer a 30-day return policy for all items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is securely packed to prevent damage during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.